It has been reported recently by WABetaInfo that WhatsApp is about to launch two new features. A limited number of eligible users may get access to the features, which are presently in beta testing.
What are its features?
A rapid note-taking functionality that enables users to attach notes to their contacts is the first feature currently under development. The purpose of this is to offer a simple method for adding customised data about individual contacts. The ability to add messages to notes is a new feature that WhatsApp is reportedly working on improving, as seen in the WhatsApp beta for Android 2.24.9.17 release.
In addition to being tested as part of the WhatsApp beta for Android, the note-taking capability is also expected to be released on WhatsApp Web in an upcoming update. With the help of these capabilities, organizations will be able to enhance client encounters and discussions with contextual information, facilitating more effective customer management and personalized communication.
In doing so, it will eliminate the need for third-party systems by providing an organized method of handling client data within WhatsApp. Furthermore, to maintain confidentiality, these notes are kept hidden and accessible to the company alone.
The ability for users to put their preferred channels to the top of their list is another feature that WhatsApp is developing. Through quick access to key channels and no more scrolling, this feature seeks to customize the user experience.
In addition, WhatsApp’s WhatsApp beta for Android 2.24.9.24 upgrade simplifies the process of forwarding channel updates by adding a dedicated shortcut button.
Conveniently located next to the reaction view, the forwarding button makes it easy to quickly share channel updates with friends and groups.It is anticipated that additional users will have access to the note-taking and channel management functionalities through further releases.
