These days, organizations are extensively focusing on providing the best and most seamless customer experience. This is because customers have a lot of options to choose from and they end up picking the one that caters to their requirements in the best possible manner. A chatbot is one such example of promising customers of a great experience as it plays a pivotal role in user engagement. If you are looking for the right chatbot for your website, you have got nothing to worry about for we have got you covered. In this article, we shall talk about the top 10 website chatbot examples of 2023. Have a look!
Capital One
Capital One, an American Bank holding company, provides a large variety of financial products and services. Eno is Capital one’s chatbot, which assists customers with their money. This e-commerce bot helps users to review their transactions, check account balances and keep track of spending.
The best part is that the Eno chatbot keeps an eye on users’ accounts regularly and updates the user if any unusual spending takes place.
Duolingo
Who doesn’t love exploring places? There has been a noticeable increase in travel, and people are exposed to more languages than ever before. Well, tourism has become very popular, without a doubt. There has been a spike in interest in people learning a new language due to that or various other reasons. Without a doubt, the Duolingo learning platform has been ensuring exciting learning experiences for users with the help of a chatbot.
Sephora
Sephora is a multinational retailer of personal care and beauty products with a huge selection of great brands.
Sephora is one of the world’s leading cosmetic marketplaces, and customer support teams were overloaded throughout.
The company’s chatbot offers 24×7 website support. It answers any queries related to skincare, haircare, and fragrances
Hubspot
Hubspot, an American developer, and marketer of CRM and email marketing for Small and medium businesses boast a renowned website chatbot too. While developing a product for a particular client, the client had to fill out a huge form on the company’s website, which didn’t go very well.
This is why Hubspot created a chatbot that simplified the questioning process. Now clients are only asked the relevant questions in the form of short messages that they don’t mind answering.
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