Tag: eBook

MIT Sloan Management Review – Analytics as a Source of Business Innovation

The importance of data and analytics in today’s competitive business environment is

techinnews techinnews November 29, 2017

SAS in the Open Ecosystem

The use of analytics has become a key competitive advantage for many

techinnews techinnews November 29, 2017

Linking the IT PMO to the business

Among other IT functions, the PMO has been known more as a

techinnews techinnews November 16, 2017

The Top 7 Reports for IT PMOs

Generating reports can be painful. And yet, it’s unavoidable. A recent survey

techinnews techinnews November 16, 2017

Gartner 2017 Magic Quadrant for Project Portfolio Management, Worldwide

Gartner has named Planview a Leader for project portfolio management (PPM) based

techinnews techinnews November 16, 2017

Key Questions to Ask When Evaluating UCaaS Providers

Businesses today are increasingly turning to Unified Communications as a Service (UCaaS)

techinnews techinnews November 16, 2017

10 Common Misconceptions About Meetings

Between January 11 and April 30, 2016, more than 1,000 people took

techinnews techinnews November 16, 2017

7 Contact Center Personality Types & How to Help Them Thrive

Contact center employees are as varied as the businesses they serve, but

techinnews techinnews November 16, 2017

How a Consultant’s Mindset Can Boost Your Managed Services Business

Learn how a consultant’s mindset can help boost your managed services business

techinnews techinnews November 16, 2017

9 Types of Internet Threats—and How to Stop Them

As an IT professional, you are responsible for the confidentiality, integrity, and

techinnews techinnews November 16, 2017

The Survival Guide to Customer Experience: 20 CXM Experts Show Us How It’s Done

CXM is the process of providing unforgettable experiences to your customers at

techinnews techinnews November 16, 2017

Everything You Need To Know About Snapchat Social Advertising

150+ million people are active on Snapchat every day. 60% of Snapchatters

techinnews techinnews November 16, 2017

The Future of Customer Service: Four Lessons for Delivering Effective Social Customer Care

Customer service today is broken, and the data shows it: • 66%

techinnews techinnews November 16, 2017

The Customer-First Future of Marketing: Customer Experience Insights From Leading CMOs

75% of today’s S&P 500 companies will be replaced by 2027. It’s

techinnews techinnews November 16, 2017

Keys to Digital Transformation: Creating Accountability That Drives Execution

Jerry Nichols breaks down the five crucial steps marketing teams must take

techinnews techinnews November 16, 2017

Using Disruption To Drive Transformation In A Digital World

At the Sprinklr Digital Transformation Summit in Nashville, Cisco Chairman John Chambers

techinnews techinnews November 16, 2017

Harvard Business Review Analytic Services Surveyed 600+ Executives on Customer Experience

A new report from Harvard Business Review Analytic Services reveals that customer

techinnews techinnews November 16, 2017

Dell/EMC’s Chief Customer Office: How Care and Marketing Came Together After The Largest Merger in Tech History

After the largest tech merger in history, Dell and EMC needed to

techinnews techinnews November 16, 2017

Inside The Mind of a CMO: Marketing in a Digital Customer-First Age

For Mohan Sawhney, Innovation and Marketing professor at the Kellogg School of

techinnews techinnews November 16, 2017

Your B2B Content Strategy in 2017: How To Think Like A Movie Studio and 6 Other Tactics

Jon Lombardo, Creative Lead, LinkedIn, reveals in this presentation how B2B businesses

techinnews techinnews November 16, 2017