In the former period of the purely physical environment, an organization might have 40 servers that required hundreds of support tickets. Furthermore, provisioning anything creates tickets, even in today’s virtual environments. The reality is that there is an entire cycle of events and physical tasks that must first be implemented in order for something to happen. At a time when organizations are competing on a global scale in the race to value and are relying on technology driven innovation to speed up the time to market for products, IT leaders are consumed dealing with this ticket bureaucracy that is burying their IT staffs.
Software Defined Networking: The Next IT Paradigm of Promise
