Let’s explore the contextual smart replies feature of Gemini in Gmail

Sanjana Dhar
Sanjana Dhar November 12, 2024
Updated 2024/11/14 at 6:20 PM

Gemini in the Gmail app is getting a new feature which will let users quickly respond to emails with the power of artificial intelligence (AI). Known as contextual smart replies, the feature allows users to respond to incoming emails with replies in detail. The AI can process the content of the email and contextually generate a reply. Notably, the smart replies feature was first introduced in 2017. But it only generates a short one-liner response. This feature is only available to Google Workspace users, and free users of the platform will not see it.

Gemini in Gmail Gets Contextual Smart Replies Feature

Replying to emails can be a time-consuming proposition. This holds true especially if someone gets a large volume of them on a daily basis. Google first released a solution for the problem with smart replies in 2017. This used machine learning to show three choices of replies to an email. However, these were short one-line responses which often did not contain any critical information the user might have to add.

In a blog post on Thursday, the Mountain View-based tech giant announced contextual smart replies. This is an upgrade of the 2017 feature. It uses Google’s native Gemini AI models to generate contextually aware replies. Users will see those once they enter the email page.

After initiating a reply, users will see multiple reply suggestions appear at the bottom of the screen. Users will see the first few words of the title and the content. Once you have selected, AI will generate a full reply to the email. This can be multiple paragraphs long and contains all the information the sender is seeking. You can then edit the message to add more information or sent as it is.

 

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