Apple Announces Settlement for iPhone 7 Audio Issues, But Limited to US Residents

Srishti Dey
Srishti Dey February 16, 2024
Updated 2024/02/16 at 6:57 AM

A $35 million settlement was struck by Apple in 2023 to resolve concerns with audio playback in the iPhone 7 series, which were caused by a faulty chip. The business just started notifying qualified clients and is providing compensation to impacted users. Nevertheless, the settlement is only open to US citizens, excluding customers from other nations—including India—from receiving payment.

Details of the Settlement and Eligibility Criteria:

Owners of iPhone 7 and iPhone 7 Plus in the US who had audio issues between September 16, 2016, and January 3, 2023 are the target of this lawsuit-driven settlement. The requirements for eligibility include having notified Apple of the faults or having to pay for repairs or replacements associated with the audio issues mentioned in the case.

Indian Residents Are Not Covered:

Regretfully, this settlement does not extend coverage to citizens of non-US nations, like India. People in India who have similar problems with their iPhone 7 handsets will thus not be qualified for reimbursement.

Claim Procedure and Deadline:

Affected users who satisfy the requirements can submit a claim to info@smartphoneaudiosettlement.com to be considered for settlement funds. June 3 is the cutoff date for filing claims. The amount of compensation varies according to the level of the expenditures made; possible refunds might be as high as $349 for fully repaired items and as little as $125 for defects that remain unfixed.

Final Approval Pending Court Decision:

It is noteworthy that the settlement is still awaiting final approval from a California court, which is anticipated to occur on July 18. The qualifying requirements and compensation amounts are thus subject to this court’s ruling.

Consumers in other nations, like as India, are not eligible for the reimbursement scheme, even though Apple’s deal resolves long-standing audio concerns with the iPhone 7 series for US citizens. Affected parties within the eligible jurisdiction are urged to study the requirements and submit their claims in accordance with them when the settlement receives final approval.

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