On Monday, Spotify Technology SA announced the launch of a Safety Advisory Council to provide third-party opinion on topics like hate speech, disinformation, extremism, and online abuse.
After uproar previously this year over “The Joe Rogan Experience,” wherein the podcaster was blamed for causing disinformation about Covid-19, the group signals additional step in Spotify’s efforts to deal with damaging content on its audio streaming service.
Representatives from the Center for Democracy & Technology in Washington, D.C., the University of Gothenburg in Germany, and the Institute for Technology and Society in Brazil are among the 18 experts who will assist Spotify as it develops products and policies and considers emerging concerns.
“The idea is to bring in these world-renowned experts, many of whom have been in this space for a number of years, to realize a relationship with them,” said Dustee Jenkins, Spotify’s global head of public affairs. “And to ensure that it’s not talking to them when we’re in the middle of a situation
Spotify’s head of trust and safety, Sarah Hoyle, said the advisory council was founded not in response to “any particular creator or situation,” but rather in the awareness of the challenges of running a global service at a time when challenges are continuously developing.
“The idea is to bring in these world-renowned experts, many of whom have been in this space for a number of years, to realize a relationship with them,” said Dustee Jenkins, Spotify’s global head of public affairs. “And to ensure that it’s not talking to them when we’re in the middle of a situation. According to Spotify, the members of the Safety Advisory Council “will not make enforcement decisions about specific content or creators.” Rather, they will provide input in key areas like policy and safety-feature development to guide Spotify’s approach to “equity, impact, and academic research.”
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